Frequently asked questions
Do I need to book in advance?
Our mobile homes should be booked in advance, which you can do by clicking on the booking button or by sending an email to thermalcamping@hungarospa.hu.
After booking, our colleagues will send you a confirmation with all the relevant information.
For Guests arriving with a tent, caravan or camper, in high season there is no possibility to reserve a plot in advance, Guests can choose the right plot for them upon arrival.
If you wish to reserve your preferred pitch in the low season, you can do so free of charge, subject to availability.
How to pay?
At Hungarospa Thermal Camping*** you can choose from the following payment methods:
- cash payment in HUF and EUR (according to the exchange rate on the day)
- by credit card (Visa, Maestro, MasterCard, American Express)
- by SZÉP card (OTP, MKB, K&H – in accordance with current legislation)
At the entrance of our campsite there is a HUF ATM machine for our guests.
Rules for mobile homes:
Guests who book our mobile homes can secure their reservation by paying a 30% deposit, which must be paid by the deadline indicated in the confirmation.
Please respect the deadline for receipt of the deposit, as we may cancel reservations without deposit 2 weeks before arrival!
You can pay the deposit by credit card, SZÉP card or bank transfer in HUF and EUR.
For mobile homes, the following prepayment conditions apply for on-site/on-the-spot bookings:
100% of the reservation is payable in advance on the day of booking by debit or credit card or by SZÉP card in the name of the Guest.
The reservation will only be considered valid in case of a successful transaction.
The remaining amount of the accommodation fee, any additional charges and the tourist tax can be paid at the reception of Hungarospa Thermal Camping***.
Please note that during busy periods, especially in August, it is advisable to settle your account the day before your departure.
What happens if you arrive in high season and there is no space available?
In our experience, in early to mid-July, it is not usually a problem for our guests to find a plot available.
Please note that there will be heavier traffic from the last weekend in July, when it may sometimes be more difficult to find a plot or you may have to wait.
In early and mid-August, especially at weekends and in the afternoon, it may happen that our guests cannot find a suitable pitch.
This year, the period from 8 to 18 August can be critical due to the Truck Festival at our neighbouring airport and the Polish holiday of 15 August.
Please call before departure to enquire about availability.
Is the campsite open in winter?
Yes, of course, our campsite welcomes guests in winter too.
From the beginning of November until the end of March we are open in winter, which means that our campsite is open without reception staff.
Our guests are welcomed by the reception of the Hungarospa Thermal Hotel*** in our neighbourhood.
From the campsite you can easily reach the hotel by foot through a small gate.
Our guests can check in, pay, get wristbands for the spa, information and keys there.
The gate is opened and closed by the guests themselves during this period, and in case of problems or questions, they can contact the hotel reception.
During these months we also have a winterised building with separate toilets, toilets, showers, kitchen, laundry and washing-up facilities.
The area is patrolled by police officers and cameras at night, while during the day the campsite is manned by cleaning staff and gardeners.
Can the car be parked next to the tent and caravan or the mobile home?
Yes, everyone can park in their own parking space without extra charge.
If for some reason you cannot fit in there, we have spaces available in the car park behind the reception.
The mobile homes have their own area, with parking for up to two cars.
Are there car charging facilities in the area?
Unfortunately, there is no possibility to charge electric cars on our campsite, as our fire safety policy also prohibits the charging of electric vehicles.
The nearest charging station is 300 metres from the campsite, on St. Elisabeth Street.
Do you have to pay for electricity use?
There is no extra charge for electricity use, but please note our house rules, which regulate the electrical outlets that can be used and include rules on extension cords.
It is strictly forbidden to run electric cables through the roads and it is dangerous!
Can I bring a dog, cat or other pet to the campsite?
Dogs and cats are welcome in many areas of the campsite, including tent pitches and caravan parks.
However, pets are not allowed in the mobile homes. Please ensure that all your pet’s vaccination book and health records are up to date. Dogs must be kept on a lead at all times on the campsite.
Please ensure that your pets do not disturb the peace, comfort and safety of other guests.
Pet owners are responsible for cleaning up after their pets on the campsite.
Can you build a campfire, barbecue or cook on the plot?
The fire pit located in the area of the campsite facing the Árpád indoor swimming pool can be used between 7:00 am and 22:00 pm, subject to fire safety regulations.
It is also suitable for barbeques and bacon barbecues, but fires can only be built here.
We cannot provide firewood, spits or kettles, so please bring them with you.
Barbecues and the use of electric and gas hobs in the caravans are allowed on the plots, subject to the fire safety regulations.
Guests arriving with a tent have access to 2 kitchens, where they can use our electric hobs and microwaves.
Are bed linen and towels provided for people arriving in mobile homes?
Bed linen and towels are provided in the houses.
Towels are only available for use in the houses, please bring your own towel/blanket for beach use.
Can you find soap, toilet paper, dishwashing sponges, dishwashing liquid, kitchen towels in mobile homes?
Toilet paper and kitchen towels are provided for our guests in our mobile homes, but dishwashing liquid, sponges and soap are not, so please bring them with you.
Do you have to pay for air conditioning?
Guests can use the air conditioners in the mobile homes free of charge.
However, please switch off the equipment when you are not in the building.
Can mobile homes be heated?
The mobile homes have electric radiators in both rooms, which are free to use on cooler days, so they are comfortable even in April and October.
Is it possible to book mobile homes during the winter months?
The mobile homes are not winterised and have minimal heating, so unfortunately they are closed from mid-October to mid-April.
Can we camp in front of our friends' or family members' mobile homes?
Yes, if the people living in the house agree, and only for as long as they rent the house.
